Frequently Asked Questions

Our opening hours change seasonally, so the best placed to check is Google – we try our best to always keep it updated!

Yes! Send us an email at events@hooraysgelato.com or give us a call on 01789 296613 and we’ll get you booked in.

Yes! We love our four-legged visitors. We do ask that dogs are kept on a lead in the shop (and don’t forget to check out our pup menu, we even have dog ice cream).

Absolutely! All of our flavours are made right here in our gelato kitchen by our wonderful gelato chef, Lindsey.

Unlike regular ice cream, gelato is made with more milk than cream, churned slowly and served at a slightly warmer temperature – which gives it that dense, silky texture and bold flavour you just can’t get anywhere else. We use quality ingredients and make everything with a whole lot of love. Once you’ve tried it, you’ll understand what all the fuss is about!

So many! And they change all the time too. To find out which flavours are currently in our freezers, check out goodeats.io/hoorays.

Due to the nature of how our gelato is made, we can’t guarantee any product is entirely free from cross-contamination. However, we do offer a selection of flavours that don’t contain gluten as an ingredient and our gluten-free cones are available on request – just ask our team!

Yes! We have a full range of vegan and dairy-free options – there’s a flavour for everyone.

We do! We have some savoury options and little treats to keep the little ones happy.

Of course! We can scoop your favourite flavour into a take-home tub – perfect for enjoying later.

Yes! If you’d rather skip the queue, you can order for collection at goodeats.io/hoorays.

We do! Head to hooraysgelato.com/events-and-parties for all the details.

Yes! Send us an email to orders@hooraysgelato.com and we’ll be happy to chat through the details with you.